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Intelligent Robots Make Event Services Smarter

Source: Science and Technology Daily | 2023-09-12 15:57:48 | Author: ZONG Shihan

The robot conducts a safety drill in front of the venue. (PHOTO: VCG)

By ZONG Shihan

The 19th Asian Games will be held from September 23 to October 8, 2023 in Hangzhou city, east China's Zhejiang province. As a competition venue for table tennis and breaking, the Gongshu Canal Sports Park Gymnasium uses intelligent robots to make services more intelligent and convenient.

As the world's first medium-free holographic AI robot, the guide robot can present the image of the Asian Games mascot Chen Chen in the air in the form of holograms, and interact with the audience face-to-face.

When a member of the audience clicks on its functions, the robot responds, providing corresponding information about the venues, traffic, food and other queries.

Patrol robots can not only complete routine patrols on fixed routes throughout the venue, but also support emergency services.

The robots, based on advanced artificial intelligence technology, have the capability of facial and motion recognition, voice interaction and environmental perception. They can identify suspicious behavior in crowds and convey the information to security personnel.

Robots are also used for air purification and delivering objects. The use of these robots can save labor and increase venue operational efficiency, said a venue staff.

Editor: 宗诗涵

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